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Helpdesk - HBBR user support

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With the HBBRB v2.500 release we are introducing  Helpdesk - user support feature on our website. Helpdesk will be used to track all of the issues related to our products. Users  (have to be registered) can create new support cases, submit required information and then track progress of their support case.

Helpdesk features:

  • Integrated Knowledgebase
  • Users can view progress on cases and submit additional information
  • Built-in reporting
  • Case categories


 

Last Updated on Wednesday, 25 November 2009 11:26  

Which new operating system should we support?
 
New chips are coming! Which one should we support?
 
Which peripheral would like to see supported?
 

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